Oferta pracy

IT Support Team Leader

Hemmersbach Central Support

Polska, dolnośląskie, Bielany Wrocławskie  
2018-12-05 2019-01-04

Opis firmy

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Opis stanowiska

Your Task
- Leading the team of IT support specialists (2nd line support)
- Participating in challenging IT projects
- Defining and managing hardware, software and security standards and policies
- Ensuring that all contractual SLAs are achieved whilst maintaining a high level of customer service
- Providing a management escalation point for incidents and service requests
- Identifying challenges and implement improvements
- Being responsible for IT equipment lifecycle process


Our Requirements
- Minimum 3 years of experience as a specialist in the area of IT support
- Good people management skills or previous experience in leading a team
- Very good knowledge of Windows operating systems on administrative level
- Good knowledge of networking and Microsoft services
- Knowledge of IT hardware, software and current new technologies
- Very good English and Polish language skills
- Good organizational and time management skills
- Excellent communication skills both written and verbal
- Ability to act proactively and taking the initiative
- Knowledge of ITIL


Your Benefits
- Reliability: a secure job position in an exponentially growing international company
- Team Spirit: strong team spirit and a great working atmosphere in a friendly team
- Openness: Direct and informal communication even at management level
- Career Opportunities: Great possibilities for professional, personal and language training
- Initial Help: buddy programme to help you get started, a welcome pack included
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
- Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw

Would you like to join our team? Please send your CV in English

Dodatkowe informacje

"I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).”

„I hereby give consent for my personal data included in my application to be processed by Hemmersbach also for the purposes of further recruitment processes.”
Oglądane: 50

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