Oferta pracy

IT Specialist with German language

Randstad Polska Sp. z.o.o

Polska, dolnośląskie, Wrocław  
2018-12-05 2019-01-04
Specjalista

Opis firmy

For our Client, highly appreciated german company and global leader on automotive market, we are looking for 1 st Line Support – IT Specialist with German language.

Opis stanowiska

first line of support (Mail, Web, Call) for internal users with regards to their hardware and software related issues
ensure incidents and requests are accurately logged, assigned, tracked and responded to in a timely manner, in line with agreed SLA’s; provision of timely communications and maintenance of ownership until closure
collaboration with various projects and stakeholders
identify service improvement opportunities to key service management stakeholders
further development and maintenance of existing knowledge database

Wymagania

fluent German and communicative English
experience in a Help Desk/Service Desk or Customer Service role
skills in MS + Office
customer and result orientation
teamwork, strong communication skills and flexibility
ability to think logically to analyze, troubleshoot and resolve complex issues
passion to learn new concepts, technologies and processes

Oferujemy

long-term, stable employment
a modern office in the of Wroclaw
competitive salary
cafeteria benefits, Multisport and Private Medical Care
group Insurance
opportunity to expand knowledge in IT field
relocation bonus for candidates who are based more than 100 km from Wrocław
language training course
referral bonus program
free fruits, sweets and sandwiches day
no on- call duties and night shifts, only 5-6 times per year weekend shift
Oglądane: 41

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Asystent zespołu zakupów

Randstad Polska Sp. z.o.o

7 gru
dolnośląskie, Wrocław
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