Responsibilities
- Customer support via tickets, phone, or email in the following areas: order status, order processing, account updates, and system management.
- Responding to basic customer inquiries and resolving issues related to scanners, basic network configuration, and scanning support.
- Maintaining high and consistent performance in line with KPI requirements.
- Creating documentation and working with office software such as MS Office and Salesforce.
We offer
- Employment contract
- Comprehensive training fully preparing you for the role
- Clear career development path
- Work in an international team
- Fixed working hours
- Attractive benefits package
Requirements
- German language proficiency at a minimum B2+/C1 level
- Communicative English skills
- Strong computer literacy
- Commitment and goal-oriented approach
- Excellent communication skills
More Information
- Department Customer Care
- Job level junior specialist
- Hourly dimension full time
- Salary more than 5000zl USD more-than-5000zl Month
- Languages English, German
- Experience none
- Polish required no
