Responsibilities
- Support clients with daily IT operations, basic configurations, and troubleshooting.
- Communicate with clients in German and/or English via email and phone.
- Analyze system issues and suggest effective technical solutions.
- Contribute to project work and participate in team meetings.
We offer
- Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.
- Award-Winning Stability & Culture: Become part of an organization celebrated as “Top Employer Poland 2024” – in the audit our stable and supportive work environment scored 100%!
- Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
Requirements
- Technical background or education.
- Familiarity with operating systems (Windows, Linux), databases (MSSQL, Oracle), or ticketing/reporting tools (e.g. ServiceNow, Bugzilla, OTRS).
- English and German language skills (min. B1).
- Strong problem-solving and troubleshooting abilities.
- Eagerness to learn new technologies and grow professionally.
- Team player with good communication and analytical thinking.
- Ability to work independently
- Nice to have: basic knowledge of SAP and/or OpenText.
More Information
- Reference number 282557
- Department SaaS Solutions
- Job level intern
- Languages English, German
