IT Intern 1 views

IT Intern

Kick-start your IT career in a global manufacturing environment. Ready to learn by doing? Want to grow your skills with experienced professionals? Apply now and start your journey with Essity.

About the Role

As an IT Intern, you will support the On-Site IT team in delivering reliable IT services within a manufacturing environment. This is an entry-level, development-focused role where you will gain hands-on experience while contributing to daily IT operations.

Working alongside experienced IT Technicians across an international team, you will assist with routine operational tasks, helping ensure smooth IT service delivery. The role provides a structured learning environment with close supervision, giving you the opportunity to build practical IT knowledge and develop essential technical skills.

You will report to the IT Team Leader and be part of an international On-Site IT team of 12 colleagues located across Slovakia, Poland, Sweden, and the Netherlands, offering exposure to a diverse and collaborative working environment.

What You Will Do

• IT Equipment Support: Assist with preparation, setup, and distribution of end-user devices such as laptops, desktops, mobile phones, and peripherals
• User Lifecycle Support: Support onboarding and offboarding processes, including equipment handling and basic system access preparation under guidance
• Ticket Management: Log, categorize, and route IT support tickets accurately within IT Service Management tools
• End-User Assistance: Provide first-level support for low-complexity requests such as password resets and basic hardware troubleshooting
• IT Asset Administration: Maintain accurate records of IT equipment and documentation in line with established procedures
• Operational Support: Assist IT Technicians with routine on-site IT activities in a manufacturing environment
• On-Call Participation: Support 24/7 IT operations (if required) by handling initial requests, logging tickets, and escalating issues according to defined procedures

Who You Are

• Ongoing education in IT, Computer Science, or a related field, or early-stage technical education from a technical school
• No professional experience required; initial exposure through studies, internships, projects, or part-time work is an advantage
• Basic understanding of IT hardware, software, and workplace technologies, including mobile devices, PCs, and standard office tools
• Strong attention to detail, good organizational skills, a willingness to learn, and the ability to work collaboratively in a structured environment
• Communicative English and Polish skills to collaborate within an international team

What We Can Offer You

• Paid 6-months internship based on a civil contract, with the possibility of extension
• Unique opportunity for personal and professional development
• Chance to work in an international team environment
• Flexible working hours within an agreed time frame (min.32h per week)

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you’ll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.

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